Renew my bus pass
How can I renew my older persons' bus pass?
If your current bus pass is due to expire, you'll need to apply for a new one. Renewals are free and you can apply up to two months before it expires. If it has already expired please call 0345 678 9088 to arrange a renewal.Apply online now... »
Alternatively, you can contact us on 0345 678 9088 to renew your pass.
How can I renew my disabled persons' bus pass?
To renew your disabled bus pass you must apply at one of our customer service points.
Lost and stolen cards
Again, you can apply online to replace a lost or stolen card. A fee of £10 is payable for lost cards to cover the costs of issuing a new pass. Stolen cards will be replaced free of charge on production of a valid police incident number.