Shropshire Council website

This is the website of Shropshire Council

Contact information

E-mail

customer.service@shropshire.gov.uk

Telephone

0345 678 9000

Postal Address

Shropshire Council
Shirehall
Abbey Foregate
Shrewsbury
Shropshire
SY2 6ND

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Paying Shropshire Council for goods and services

Pay an invoice online

We've recently changed our website to make it easier for you to pay for council services. Paying us via our website is convenient for you and also enables us to save money on administration and bank charges.

You're able to pay your Shropshire Council invoice online via the Make an online payment now link on this page, quoting your 16 digit reference number (7 digit account number followed by 9 digit invoice number).

Alternatively pay your Shropshire Council invoice using one of the following methods:

By Direct Debit

A safe, quick and easy way to pay, with a full guarantee against errors. Compared to other payment methods, monthly direct debiting offers you the following advantages:

  • Saves you time – No more cheques to write, no more queuing to pay!
  • Saves you money – No more stamps to buy!
  • Lower administration costs – By reducing handling costs you can ensure more of your money goes to front line services!
  • Gives you piece of mind – Your bank/building society makes sure your bill is paid on time!
  • Payment for someone else – e.g. an elderly relative
  • Full guarantee against errors – See the Direct Debit guarantee.

Setting up a direct debit to pay your Shropshire Council invoice is simple, call us using the contact details on this page to request a direct debit instruction.

You'll be notified of the amounts to be debited at least 14 days before the first payment date. If you have any queries about the direct debit scheme, contact us on 0345 678 9000.

About the Direct Debit guarantee

This guarantee is offered by all Bank and Building Societies that take part in the direct debit scheme. The efficiency and security of the scheme is monitored and protected by your own Bank or Building Society.

If the amounts to be paid or payment date changes Shropshire Council will notify you 10 working days in advance of your accounts being debited or as otherwise agreed.

If an error is made in the payment of your direct debit by Shropshire Council or your Bank or Building Society you're guaranteed a full and immediate refund from your branch of the amount paid.

You can cancel a direct debit at any time by writing to your Bank or Building Society. Please also notify us.

By phone with a debit or credit card

Just ring 0345 678 9000 when a payment is due. Please make sure you have your account number, invoice number and debit or credit card ready when calling.

Please note that a 1.3% transaction charge will be applied to credit card payments. No charge will apply to debit card payments.

Telephone banking

Just call your bank and quote:

Account Name: SC Direct Credit Account
Bank: National Westminster Bank Plc
Mardol Head
Shrewsbury
Sort Code: 55-50-05
Account Number: 55636551

You must quote your full invoice reference to enable us to identify you.

Post office / Paypoint

You can pay your invoice using the barcode printed on your invoice at:

  • Any post office in the UK (cheque or cash)
  • Any paypoint outlet in the UK (cash only)

To find a convenient Post Office or Paypoint near to you follow the payment outlets link on this page.

Related information

Contact

Sales Ledger
0345 678 9017
Shropshire Council
Resources
Shirehall
Abbey Foregate
Shrewsbury
Shropshire
SY2 6ND
Last updated: 17 February 2017 Print this page

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