Shropshire Council

Discounts/disregards, exemptions and reductions for disabilities

Use our Citizen Advice portal to apply for sole adult resident discount. It can also answer your account and property enquiries.

Find out more »

Authority to discuss

If you would like to nominate another person to contact us or liaise with us about your council tax account, you can do this by completing and returning the Authority to Discuss form.

This can be found under the heading Related Documents on the right hand side of this page. 

You should return the completed and signed form to the revenues team, our email address and postal address are at the bottom of this page

Fair processing notice 

We're required under Section 6 of the Audit Commission Act 1998 to participate in the National Fraud Initiative (NFI) data-matching exercise.

Council tax data will be provided to the Audit Commission for NFI and will be used for cross-authority comparison for the prevention and detection of fraud. Our privacy policy gives more information.

Annual Reviews

We are obliged to take reasonable steps to ensure that any discounts, disregards, reductions and exemptions continue to be applied correctly and as such are currently conducting an annual review.  If you haven’t already received a review form or contact from the council tax team, you may do soon. 

Unfortunately we can’t take details over the phone, so if you have received a review form, please complete and return it to us (with any supporting evidence requested) as soon as you can ensuring you include any changes that may affect your continued entitlement.

You don’t have to return the form in the post, you can scan it or take a legible picture of the completed and signed form and email it to