You can contact the Benefits Service using the contact details on this page.
If you need to write to us, please write to the following address:
Revenues and Benefits
PO Box 4749
Shrewsbury
SY1 9GH
If you need to call into your local area office to discuss housing benefit and council tax benefit, please find your nearest office on this page.
An appointment maybe necessary, please see details for offices and appointments below. Alternatively you can call the Benefits Team on 0345 6789001, lines are open 8.45am to 5.00pm Monday to Friday.
Bridgnorth
Westgate, Bridgnorth, Shropshire, WV16 5AA
- Mon - Fri Drop in sessions between 2pm and 4pm
Ludlow
Stone House, Corve Street, Ludlow, Shropshire, SY8 1DG
- Mon - Fri Drop in sessions between 8.45am and 5pm
Oswestry
Castle View, Oswestry, Shropshire, SY11 1JR
- Mon - Appointment only - 9am to 12.30pm and 2pm to 4pm
- Tues - Appointment only - 9am to 12.30pm and 2pm to 4pm
- Thur - Appointment only - 9am to 12.30pm
Shrewsbury
Shirehall, Abbey Foregate, Shrewsbury, Shropshire, SY2 6ND
(NB please note that from Monday 23 July, 2012, the Shrewsbury local office will be The Guildhall, Frankwell Quay, Shrewsbury, Shropshire, SY3 8HQ)
- Mon - Appointment only - 9am to 12.30pm and 2pm to 4pm
- Tues - Appointment only - 9am to 12.30pm and 2pm to 4pm
- Thur - Appointment only - 9am to 12.30pm
Wem
Edinburgh House, New Street, Wem, Shropshire, SY4 5DB
- Mon - Appointment only - 9am to 12.30pm and 2pm to 4pm
- Tues - Appointment only - 9am to 12.30pm and 2pm to 4pm