Shropshire Council website

This is the website of Shropshire Council

Contact information

E-mail

customer.service@shropshire.gov.uk

Telephone

0345 678 9000

Postal Address

Shropshire Council
Shirehall
Abbey Foregate
Shrewsbury
Shropshire
SY2 6ND

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Customer service points

Our customer service points are located across the county, you can find your nearest point on the map below.

Advisors are on hand to help you with a range of council services, we also have free-to-use public computers so that you can do business with us online and a freephone service that will get you through to our Customer Service Centre who can deal with most enquiries.

In order to keep services local to you we're working with Town and Parish Councils and community organisations who now operate some customer service points for us.   

There are separate web pages for each of our customer service points and these will tell you who operates the point. Please use the drop down list below to find out information about your nearest point.

Customer service points provide:

  • Access to council services and information with help available if you need it.
  • Free-to-use computers for council business and benefits issues.
  • Most have free-to-use phones linked to our contact centre and other services.
  • Some provide specialist advice sessions
  • Some provide community information 

Important customer information

We no longer accept cash or cheque payments for the following services:

  • Council tax
  • Business rates
  • Housing rents
  • Garage rents
  • Sales ledger invoices

Anyone wishing to make payment by these methods will be able to do so at a local Paypoint office or we can help you to set up a direct debit payment instead. 

Contact

Customer Services
0345 678 9000
Last updated: 03 January 2017 Print this page

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