Market Drayton customer service point
This customer service point will be closed on Monday 18 December 2017
** This customer service point will be closed on Tuesday 19 and Wednesday 20 December. This is due to staffing issues**
You can access Shropshire Council services at this customer service point as follows:
- Monday - Friday: 9.30am to 4pm
You won't be able to access council services outside of the hours stated above.
This service point provides information on our services, together with a wide range of community information. The service point also acts as a ticket agency for the Regent Theatre and Victoria Hall, Stoke on Trent; the New Vic, Newcastle under Lyme; Crewe Lyceum and The Grand, Wolverhampton. There's a fax and photocopy service available, together with a free internet service. A small room for one-to-one meetings is available for local organisations and groups.
We provide a variety of services, some of which you may prefer to access online. If you don’t have a computer at home, you can use the public access computer in our customer service point. You can also report things and make payments to us for certain services. Please use the following links to see what you can do online - you may save yourself a visit to our office.
If you want to see what open consultations we have and add your comments, take a look at our Get Involved website.
Examples of what you can access online include:
- Blue badge applications
- Applying for concessionary travel
- Making bookings for registrar appointments
- Reporting highways issue and faults
- Council tax and housing benefit applications
- Housing Options Team for homelessness queries
- Reporting missed waste collections
- Issuing and renewing parking permits
You'll be able to access other services via a free telephone link in the customer service point, including:
- Adult social care
- Blue badges
- Business rates
- Children's social care
- Council tax (revenues)
- Housing Options
- Just Credit Union
- Housing benefit and council tax support
- Local Support and Prevention Fund
- General enquiries
- Shropshire Homepoint
Here are some services where you will need to visit our office:
- Renew a disabled persons’ bus pass (bring proof of ID showing your date of birth, proof of your current address and proof of your disability)
- New concessionary travel applications (bring proof of ID showing your date of birth and proof of your current address)
- To obtain a parking permit (bring proof of residency)
We no longer hold radar keys, which allow access to disabled public toilets. These are available to order from the Radar Keys website.
Please note that we don't stock caddy liners. You can buy them from local shops or online - look out for the compostable symbol so you know you have the right type.
0345 678 9000
49 Cheshire Street