Shropshire Council

Report a problem at an event

If you've been to or been affected by an event held in Shropshire (excluding the Telford and Wrekin area), and have encountered a problem, please inform the Emergency Planning Unit at epu.admin@shropshire.gov.uk

The information gathered will be reviewed by the relevant staff, and if necessary they'll discuss any issues raised with the event organisers. Any problems raised and their details will help with planning future events to try and reduce, if not eliminate, these problems. Please note that any information provided will be treated in strict confidence, and none of your details will be given to the event organisers.

Please be aware that reporting a problem to the Emergency Planning Unit doesn't mean that it will be treated as a formal complaint, and may not receive a reply unless requested. Information received will be considered when planning future events.