
How do I pay a penalty charge?
Civil Parking Enforcement legislation allows for the full recovery of any outstanding penalty charge (parking penalty). The amount owed increases the longer it remains unpaid.
If you pay a penalty charge within 14 days of the date of issue, you will only have to pay half of the charge. After 14 days the full amount is due. You can pay your Shropshire Council penalty charge using any of the payment methods listed on this page.
What if I do not agree with the penalty charge?
If you think you should not have been given a Penalty Charge Notice, you may challenge it and you should not pay your penalty charge until a decision has been made. To find out how to challenge a Penalty Charge Notice please follow the link on this page to Appeal against your parking penalty. Do not pay anything now.
For more information on what will happen if you fail to pay a Penalty Charge Notice please see the What happens if I don't pay?
Methods of payment
For the following payment methods you will need to have your debit or credit card and Penalty Charge Notice reference number beginning AT or ZX ready:
Online
You are able to make a parking penalty payment online by following the link on this page to Make an online payment now. You will then need to select the relevant Parking Penalty (AT or ZX) option from the Payment Type list on the left hand side of the screen.
By Phone with a Debit or Credit Card (24 Hours a Day)
You can pay your parking penalty over the phone by calling our payments line on 0345 678 9009.