Shropshire Council

Who should I contact?

The SEN team (special educational needs)

In light of the SEND reforms and changes brought about by the new Code of Practice (2014), the SEN team has restructured in order to cover the 0-25 age range:

Name Role Phone number
Julia Dean Service manager 01743 254563
Julie Griffiths SEN case manager
(year group 7-10)
01743 254362
Sam Edwards SEN case manager
(year group 2-6)
01743 254323
Sue Carroll Early years SEND lead
(birth - year 1)
01743 254242
Judith Pilkington Early years intervention officer
(birth - year 1)
01743 254287
Julie Farebrother  SEN admin manager 01743 254502
Anne Lewis Senior SEN case co-ordinator 01743 254267
Ricki Foxall SEN admin assistant 01743 254366
Gemma Breckell SEN development officer 01743 254286
Abi Pemberton / Jennifer McArdle SEN case co-ordinator 01743 254304 / 254769
Jackie Cheng SEN case co-ordinator 01743 254266
Sarah Castle SEN case co-ordinator 01743 254395
Aimee Hearn SEN case co-ordinator 01743 254389
Fay Rayward SEN case co-ordinator 01743 254513
Vacancy SEN case co-ordinator 01743 254522
Sarah Sweeney Senior transition officer 01743 254359
Jacqui Formstone SEN transition officer 01743 254395
Helen J Ball SEN transition officer 01743 254395
Vacancy SEN transition officer 01743 254395
Ruth Lole SEN transition officer 01743 254395
Rachel Dams Conversion officer 01743 254568
Laura Hayward Conversions administrator 01743 254365

General enquiries

Anne Lewis - 01743 254267 or

Anne is the first point of contact for any general enquiries.

Questions about annual reviews

Ricki Foxall – administration support - 01743 254366 or

For questions about a child or young person's EHC assessment

SEN case co-ordinators provide support to the EHC assessment process divided by year groups and the administration of panels. Case Co-ordinators should be the first point of call regarding a child/young person’s assessment:

  • Early Years (0 - Yr 1) – Abi Pemberton/Jennifer McArdle - 01743 254304/254769
  • Primary (Yr 2 – Yr 6) – Jackie Cheng - 01743 254266
  • Secondary (Yr 7 – Yr 10) Aimee Hearn - 01743 254389
  • Post-16 – Fay Rayward/Sarah Castle - 01743 254513/01743 254395
  • Looked After Children (LAC) – Vacancy - 01743 254522

Queries about the move from Early Years to primary school

Sue Carroll – SEND Early Years Lead officer – 01743 254242

Sue provides SEN casework to support families and providers, particularly regarding the assessment process.

Queries about the move from secondary school to post-16 provision

SEN Team – 01743 254513/01743 254395

Healthwatch Shropshire

The local Healthwatch service, working to help people get the best out of their local health and social care services, with the aim of ensuring that patients and the public are at the heart of decisions about service delivery, improvement and change. It uses peoples experiences to help influence and shape service design to improve the quality and range of services across Shropshire.

Information Advice and Support Service

IASS can support you in understanding your rights and what you might need to do to get the help that you may need to access education, training, or further learning. A specialist team works with young people, helping them make sense of education health and social care services and systems they may use.

Educational Psychology Service

The Educational Psychology Service offers both local authority commissioned and traded services to schools and other settings, enabling them to support their students and families.

Child health

The Shropshire Community Health Trust is the overarching health body that commissions and manages health services for children, such as CAMHS, therapy services, wheelchair services, and more.

Multicultural Development team

The Multicultural Development Team, covering both Telford & Wrekin and Shropshire, offers support to schools which have pupils for whom English is a second language. They offer expertise in working with families from culturally diverse backgrounds. 

Sensory Inclusion Service (SIS)

The Sensory Inclusion Service (SIS) supports children and young people with hearing and/or visual difficulties and their families.

Specific Speech and Language Impaired Children's Service (SSLIC)

For more information on this service please have a look at their service card.