Services available

We provide a variety of services, some of which can be accessed online using the links below - you may save yourself a visit to our office. You can also report things and make payments to us for certain services using the free-to-use phone link sited in the entrance lobby. Please note that you won't be able to access council services outside the opening hours shown above.

• Apply for it
• Report it
• Pay for it

Take a look at our 'Get involved' pages to have your say on current consultations.

Examples of what you can access online include:

• Blue badge applications
• Applying for concessionary travel (if you haven’t recently moved address and you’re registered to pay council tax at your current address)
• Making bookings for registrar appointments
• Reporting highways issue and faults

Here are some links where you can look for help and information on services:

• Council tax support
• Housing benefit applications
• Housing Options Team for homelessness queries
• Reporting missed waste collections
• Issuing and renewing parking permits

You'll be able to access other services via a free telephone link in the customer access point, including:

• Adult social care
• Blue badges
• Business rates
• Children's social care
• Council tax (revenues)
• Housing Options
• Just Credit Union
• Housing benefit and council tax support
• Welfare Support Team
• General enquiries
• Planning
• Shropshire Homepoint

Contact

Customer Services
customer.service@shropshire.gov.uk
0345 678 9000