Shropshire Council

One Health and Care – NOW LIVE! (Update July 2021)

07 July 2021 Last updated at 02:46

One Health and CareDid you know? From summer 2021, everyone’s health and social care records in Shropshire, Telford and Wrekin will be available on the new integrated care record ‘One Health and Care’.

Completely confidential and secure, it’s designed to help doctors, nurses and other registered health and social care professionals directly involved in your care to make better, safer decisions.

The information that they will be able to see includes:

  • Your name, date of birth, sex, address, telephone number, NHS number
  • The name of your GP practice and GP
  • Medications, allergies, ongoing and historic conditions, immunisations and diagnoses
  • Test results, hospital referrals, admissions, discharges and clinics attended
  • Social and mental health information and care plans

Sensitive information such as attendance at sexual health clinics, fertility treatment records, and records relating to gender reassignment will not be included.

During summer 2021, all GP practices in Shopshire, Telford and Wrekin will have access to One Health and Care along with the following organisations:

  • Shropshire Community Health NHS Trust
  • Midlands Partnership NHS Foundation Trust
  • Shropshire Council (social care)
  • Telford & Wrekin Council (social care)
  • Shrewsbury and Telford Hospital NHS Trust
  • Robert Jones & Agnes Hunt Orthopaedic Hospital NHS Foundation Trust

If you’re happy for your records to be available on One Health and Care to health and social care professionals, you don’t need to do anything.  Alternatively, if you wish to object, you need to contact your GP practice.

Is the One Health and Care - Integrated Care record linked to the national data use opt-out?

The national data opt-out is not linked to the Integrated Care Record.

The Integrated Care Record is a system that allows clinicians to share patient records, linking a patients treatment records across health and social care organisations and improving the care that they can deliver.

Patient records in Shropshire, Telford and Wrekin will soon be available electronically for health and social care practitioners to view. These records will be ready to go live later this summer.

This means a doctor in a hospital, or a paramedic who attends a 999 call will be able to access the same crucial information as a GP when they need it. In some situations, knowing details of any allergies, medications or long-term conditions could potentially save lives.

About the national data use opt out

NHS Digital have rolled out a national data opt-out that allows patients to choose how their confidential patient information can be used. This is due to plans to use patient data for purposes beyond their individual care and treatment – specifically for research and planning across the NHS.

If patients do not want their data to be used in this way, they can opt out.

National data opt-outs can be set by patients themselves. There is no need to contact a GP practice. The easiest way is to download the NHS app and do it through that, but all of the ways that a patient can opt-out are outlined on the NHS Digital website.

NHS Digital recently confirmed that the deadline to opt out has been extended to 30 September 2021.

Raising an objection

It’s important to understand that the One Health and Social Care integrated care record and the National Data opt-out are two different things.

The Integrated Care Record will only use patient data to improve the care provided to patients and the public.

If you do not want to your data to be viewed in the Integrated Care Record then you can raise an objection. To do this, you can contact your GP practice and they can record your objection for you.

For more information: