There have been some changes implemented to the Government IT system used to register births, deaths, marriage and civil partnerships. This has caused some system instability. This means that your appointment may take longer than usual or the registrar may need to complete a manual registration; unfortunately in some cases we may be unable to issue a certificate at the time of registration.

You may also have to wait longer than usual for an appointment due to appointments having to be extended to cope with the IT instability.

We are sorry for any inconvenience or distress that this may cause, the General Register Office is currently unable to provide a timescale for when the system will be restored to a reliable and stable state.