Shropshire Council

Business World

Business World is the council’s enterprise resource planning system, allowing council staff, schools and council partner organisations to process HR, payroll and finance transactions, and to enquire on an employee’s personal records.

Please note that Business World is not a system the general public can use.

Accessing Business World

To access Business World, you'll need to log in.

Your username will be your registered email address previously used in MyView. Your password is in the format of your National Insurance Number with your year of birth e.g. LLNNNNNNLYYYY.

Please see ‘Logging into Business World’ under the guidance and support documents  

For guidance and support

  • See eLearning material on Leap into Learning, for easy to follow videos - see document attached entitled 'Viewing an eLearning Course'. If you do not have a login for Leap into Learning please email

If you have a query regarding not being able to access the system, please email with the following information:

  • User Name
  • E-mail address you are logging on with
  • Any other information about how you cannot log into the system including error message

If you have a Finance query, please email one of the below:

If you have a Payroll query:

  • For Absence payments
  • For Continuous service queries
  • For Expenses queries
  • For NI/Tax Code queries
  • For general salary queries

If you have a HR query:

  • For Annual leave queries
  • For Work schedules queries
  • For contractual/policy queries 

If you have a system or training related query please email the system admin team: or call 01743 253030

User guides and supporting documents