Shropshire Council

Latest news

Citizen Access news

29 March 2018

System downtime - 7pm Friday 30 March until 9am Tuesday 3 April...

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Revenues and Benefits Team

12 March 2018

Our phone lines are extremely busy this week. Please use our online contact facilities where possible...

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Council tax arrears: scam phone calls

26 February 2018

If you receive a call advising that you are in council tax arrears and to contact 020 3930 8128 so that you can make a payment, please be aware this is a scam.

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Citizen Access

20 February 2018

Our Citizen Access system for Benefits and Council Tax will be unavailable from 8pm on 20 February until 9am on 26 February

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Temporary disruption when phoning Revenues and Benefits today

06 February 2018

Revenues and Benefits service are going live with their new telephone system today so there may be some temporary disruption to their phone lines.

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Citizen Access for Council Tax customers - temporarily unavailable 29 June

28 June 2017

Due to essential maintenance Citizen Access will be unavailable from 9am on Thursday morning. Apologies for any inconvenience.

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Possible council tax scam

07 June 2017

If you receive a call from a company claiming you are due a council tax rebate, please be aware this is a scam.

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Citizen Access - downtime

11 May 2017

6pm Friday 12 May to 8pm Sunday 14 May

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Technical problems affecting phone lines

10 March 2017

We are currently experiencing some technical problems that are affecting our incoming calls. We are working on this as quickly as possible so please bear with us.

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