Newsflash:
Customer Services web chat temporarily suspended
From 26 October, we have temporarily suspended the Customer Services department web chat whilst we train new staff to help us with our Covid response. We expect the web chat service to be available ag…
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Scamming
15 May 2020Fraudulent texts and emails are currently being sent from scammers worded as if they're from us - they are not...
Continue reading »New scam
10 March 2020Important information regarding a council tax-related scam...
Continue reading »Council tax support consultation 2019
11 October 2019Comment on proposed changes to our council tax support scheme, which would come into effect from 1 April 2020.
Continue reading »Discount and exemptions review 2019
28 February 2019Information regarding this year's review of discounts, disregards, reductions and exemptions.
Continue reading »Cold-calling scam
18 January 2019Important information regarding current fraudulent activity in Shropshire
Continue reading »Annual review of council tax discounts, disregards, reductions and exemptions
29 October 2018Find out more
Continue reading »Citizen Access news
29 March 2018System downtime - 7pm Friday 30 March until 9am Tuesday 3 April...
Continue reading »Revenues and Benefits Team
12 March 2018Our phone lines are extremely busy this week. Please use our online contact facilities where possible...
Continue reading »Council tax arrears: scam phone calls
26 February 2018If you receive a call advising that you are in council tax arrears and to contact 020 3930 8128 so that you can make a payment, please be aware this is a scam.
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