Shropshire Council

Broseley customer service point

Venue closed!

This customer service point is closed until further notice

Opens Closes
Monday 14:00 - 18:00
Tuesday Closed  
Wednesday Closed  
Thursday 09:30 - 13:00 14:00 - 18:00
Friday 14:00 - 17:00
Saturday 09:30 - 13:00
Sunday Closed  

Shropshire Council services

You can access Shropshire Council services at this customer service point during the hours above by using our free to use public PC or our freephone telephone. Please note that you won't be able to access council services outside of the hours stated above.

Please also be aware that Broseley Parish Council and the library have different opening hours. Take a look at the Broseley Library and Broseley Parish Council websites to find out more.

Services where you will need to visit an alternative customer service point

Please note: some applications require supporting documents. If you want to:

  • Renew a disabled persons’ bus pass (which needs proof of ID showing your date of birth, proof of your current address and proof of your disability)
  • Make a new concessionary travel application (which needs proof of ID showing your date of birth and proof of your current address)
  • Obtain a parking permit (bring proof of residency)
  • Bring evidence in to support your housing benefit or council tax support application'll need to see a Shropshire Council adviser in order to process your request. Your nearest adviser is based at the Bridgnorth customer service point.

You can access the following services using our phone or public PC at Broseley Customer Service Point

Shropshire Council provides a variety of services, some of which can be accessed access online. If you don’t have a computer at home, you can use our public access computer. Did you know you can access certain services online? You can also report things and make payments to the council. Please use the following links to see what you can do online - you may save yourself a visit to one of our offices.

If you want to see what open consultations we have and add your comments, please use the following link: Get involved

Examples of what you can access online include:

Here are some links where you can look for guidance on services

You'll be able to access other services via a free telephone link in the customer service point, including:

  • Adult social care
  • Blue badges
  • Business rates
  • Children's social care
  • Council tax (revenues)
  • Housing Options
  • Just Credit Union
  • Housing benefit and council tax support
  • Local Support and Prevention Fund
  • General enquiries
  • Planning
  • Shropshire Homepoint


We no longer hold radar keys, which allow access to disabled public toilets. These are available to order from the Radar Keys website.

Please note that we don't stock caddy liners. You can buy them from local shops - look out for the compostable symbol so you know you have the right type.


For Shropshire Council

Customer Services
0345 678 9000

For the library / parish council

Broseley Parish Council
Bridgnorth Road
TF12 5EL 

Telephone: 01952 884119