If you're employed as a PA you should legally have a contract from your employer with the terms and conditions of your employment in place. These explain your rights, such as holiday entitlement, notice periods, how to deal with a grievance etc. It's a useful tool for sorting out any disagreement. If you don't have one speak to your employer. Sample contracts are attached to this page. You can also find out more from the Skills For Care website and ACAS. 

If you're employed as a PA you may be eligible for a work-based pension. Take a look at the Gov.UK website for more information.

You should be registered with HMRC as self-employed in order to work as a self-employed PA, and have a unique tax reference number which you'll need to evidence. You'll also have to set up your own public liability insurance and evidence this, and supply a contract of your services. 

A DBS check is a way for employers to check whether you have a criminal record or not in helping to decide whether you're a suitable person to work for them. This includes deciding whether it's suitable for you to work with children or vulnerable adults. For this you would need an enhanced DBS. IF you don't have an up-to-date one your new employer may request it. They can arrange this via us. Find out more from the Gov.UK website. 

Where possible any employment issues should be discussed direct with your employer. Support is available from ACAS, and unions can help their members resolve problems or issues related to work, offering confidential advice, support and guidance. There’s usually a fee for joining a union and in return you’ll receive a number of benefits. For example, Unison has a personal assistant support network. You can also find help from the Gov.UK website.

Find out all the latest on direct payments from our news pages.

Currently we pay enough to direct payment recipients to pay employed PAs up to the standard £9.30/hr, which is the living wage. However it's up to your employer to set your wage as long it meets the national minimum wage. 

Our self-employed PAs receive £10.98/hr, but don't qualify for holiday or other statutory pay, and are liable for their own tax and insurance.

It's recommended that you attend safeguarding training so that you can identify when your adult employer may be at risk or suffering any type of abuse. Find out more from our training section.

If you feel the person you're working for is being abused, and if it's an emergency, contact 999 or 101 for the police. Otherwise please contact First Point of Contact on 0345 6789044, Mon-Thurs 9am-5pm, Fri 9am-4pm. Outside of these hours contact the Emergency Duty Team on 0345 6789040. Alternatively, you can report it online.

For more information please take a look at our Keeping Adults Safe in Shropshire website.

If you have concerns about a child/under 18 please report it immediately.