Shropshire Council

Caring for someone else

‘The Carers Emergency Response Service (CERS) delivered by Carers Trust 4 All (now known as Crossroads Together) will cease from 1st January 2020. Carers in an emergency situation that affects their caring responsibilities are advised to contact Shropshire Council’s First Point of Contact – 03456 789044 during office hours and the Emergency Duty Team - 03456 789040 for emergencies out of office hours. Shropshire Council will use the resources we already have in place to offer appropriate support, doing everything we can to ensure people can stay safe and well at home. Crossroads Together will continue to deliver carer support services.’

Who is a carer?

Someone of any age who provides unpaid care for another person (of any age) who may be ill, frail, with disabilities, have poor mental health or drugs and alcohol problems, meaning they're unable to manage without this care and support.

For more information about support available if you're caring for someone, please follow the links.