Shropshire Council

How can I help?

Since the crisis in Syria escalated, we've received numerous generous offers of help from individuals and communities.

All of these offers are currently being co-ordinated on a countywide database and we'll contact those offering support once plans have progressed. If you have any queries or wish to offer support in any way, please contact us at

You can also call the Red Cross’s dedicated phone line on 0800 107 8727 if you’d like to discuss what you can do to help.

Below is some further guidance on how you can help.

I want to make a donation

The best way to help refugees is to donate cash to humanitarian organisations or charities. Cash donations are the fastest, most efficient way to get help to vulnerable people. Please read the Charity Commission’s advice on giving safely.

Cash donations enable relief agencies to cater to the specific needs of the affected population as quickly as possible. They also allow relief agencies to buy goods in the affected region, helping to regenerate the local economy.

Many international organisations are working in the UK, across Europe and in the countries refugees are fleeing from to provide aid and assistance. Recommended and experienced humanitarian and relief agencies you can support include:

I want to volunteer to help refugees

Several charities and organisations are working with refugees across the UK. To find out more about volunteering opportunities in your area visit the National Council for Voluntary Organisations.

You could also contact the Refugee Council, the British Red Cross or Refugee Action to find out more about volunteering to support asylum seekers and refugees already in the UK.

Once the refugees arrive in Shropshire we'll be able to co-ordinate offers of social, practical and other support in order to help Syrian families to integrate and to settle in our county. Please email and we'll place your details onto our register for support.

We'll be contacting all residents who have kindly offered support as our plans progress.

I have clothes / books / toys etc that I want to donate

Many charities have been inundated with generous offers of donated goods from members of the public. Because of the logistical challenges in storing and transporting donated items, some can’t accept any donations currently. Check with your local refugee organisations to see what they need.

You can donate items to British Red Cross charity shops. They’ve launched #ShopDrop for Refugee Crisis, where they’ll accept quality clothing, books and unwanted gifts. Money raised from goods donated to the Europe Refugee Crisis will go towards the British Red Cross Europe Refugee Crisis Appeal. You can also donate items to Save the Children charity shops and Oxfam charity shops.

The items won’t go directly to child refugees but the money raised helps charities to support them.

I have a free room in my house

At the moment government criteria means that we can only offer Syrian refugee families accommodation in self-contained homes. This means we won’t be able to accommodate a family in a spare room. However, those with a spare room could accommodate unaccompanied child refugees by using our supported lodgings scheme.

If you'd like to offer support in terms of housing, please email with your offer and we'll add your details to our register. Then if the government’s criteria change and we're able to make use of your free room, we'll contact you.

I have a property that could be used to house refugees

If you have a property that could be used to house refugees, please email us at At this point we're collating a list of all those who have offered accommodation, and we're housing refugee families in self-contained, privately rented housing. Once we have further information from government on who will be arriving in Shropshire, we can then assess whether we can make use of your offer to provide a property. We'll be contacting all residents who have kindly offered accommodation as our plans progress.

I’m a professional who could help refugees integrate on arrival in the UK

Please contact with your offer of support. We'll be co-ordinating offers from the public in helping the refugee families to integrate in local communities. You can also contact the Refugee Council.

I have a business and have an idea that could help

Please email

There are also a number of charities and organisations across the UK that are raising awareness and donations to help refugees who have recently arrived, and those who are already in the UK. Please contact these charities and organisations directly.

I want to foster a child

If you're interested in fostering in general or wish to foster a child visit our Shropshire Fostering website