Decision details
Annual Customer Feedback (Complaints, Comments and Compliments) Report 2016/17
Decision status: Recommendations Approved
Is Key decision?: No
Is subject to call in?: Yes
Purpose:
The Deputy Leader and Portfolio Holder for Corporate Support presented a report from the Director of Place and Enterprise providing an overview of the formal customer feedback received by the Council during 2016/2017.
Decision:
RESOLVED:
i) That the Annual Customer Feedback Report 2016/2017 (Appendix 1) be approved for publication on the Council’s website;
ii) That the recommendations included within the Annual Report (pages 15 and 16), highlighting key issues and areas for improvement, be agreed.
Publication date: 28/09/2017
Date of decision: 27/09/2017
Decided at meeting: 27/09/2017 - Cabinet
Effective from: 06/10/2017
Accompanying Documents:
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