A report is attached.

Contact Louise Jones, Commissioning Lead, Mental Health and LD, Shropshire CCG Tel 01743 277500 ext 2112.

Louise Jones, Commissioning Lead Mental Health and LD, Shropshire CCG, presented a report into the Mental Health Crisis Care Concordant (copy attached to the signed minutes).  It was illustrated that the Crisis Care Concordant set out how organisations would work together and better in order to improve outcomes for those with Mental Health issues.  The four key areas of access to support before crisis point, urgent and emergency access to crisis care, the right quality of treatment and care when in crisis and recovery and staying well, and preventing future crisis were emphasised.  Key actions included the piloting of a Mental Health Crisis Helpline, improving access for young people and developing improved coordination of crisis responses across agencies.  It was noted that the new Mental Health Crisis Helpline went live in April 2015.

The Board discussed the content of the report and highlighted the importance of prevention in developing emotional resilience amongst individuals and the community, particularly amongst young people and families.  The importance of parity of esteem between mental health and physical health was stressed.  Building community capacity was discussed as having a key role in prevention and ensuring mental health and wellbeing.

It was raised that the voluntary and community sector could have been better consulted on the development of the Crisis Care Concordat.  With a key role in providing mental health services, the voluntary and community sector alongside Healthwatch wished to have had more opportunity to have been involved in the development of the Crisis Care Concordat and development of the action plan.

It was queried if a member of the Mental Health Trust had been invited to attend the Health and Wellbeing Board meetings.  It was stated that the Chair had been trying to establish a working relationship with non-executive leads at all Trusts and would be following up that opportunity.  It was also detailed that the Mental Health Trust had not signed up to the VCSA Compact but that the newly developed Health and Wellbeing Communication and Engagement Strategy would require this action.

The issue of the de-commissioning of Rapid Assessment Interface and Discharge (RAID) within Telford & Wrekin was raised as an issue of potential health inequality for Shropshire residents living close to the Telford area.  Healthwatch stated that they were already working to investigate this issue and would return to the Board with information and an update in the near future.

The Board requested more information about measures of success for the action plan.  It was agreed that the action plan and development work would return to the Board at a future meeting to provide an update on the impact of the Helpline and other measures.  Louise Jones agreed to share the Helpline telephone number with all Board Members in order to increase promotion of the service.

The Board thanked Louise Jones for the report.

RESOLVED:

a.    That the Board noted the report and developing action plan.

b.    That attendance of the Mental Health Trust at future Health and Wellbeing Boards be followed up.

c.    That Healthwatch return to the Health and Wellbeing Board with a report on the impact of de-commissioning of RAID services in Telford & Wrekin.

d.    That Louise Jones return to the Health and Wellbeing Board with an update report in the future.

e.    That Louise Jones would circulate the Helpline telephone number to all Members of the Board following the meeting.