Quarter 4 Performance Management report, attached marked:  6

Contact:  Tom Dodds, Commissioning Support Manager, tel 01743 258518

The Performance Manager presented the report on the Council’s performance against its Key Outcomes for Quarter 4 2015/2016.  He commented that a review of the performance management framework was underway to ensure that it linked directly to the refreshed Outcomes Framework for the Council and the development of the new Corporate Plan.

Members considered the slides within each of the four technical dashboards, as follows:

·         ‘Your Money’ Outcome Dashboard

·         ‘Your Environment’ Outcome Dashboard

·         ‘Your Life’ Outcome Dashboard

·         ‘Your Health’ Outcome Dashboard

‘Your Money’ Outcome Dashboard

·         Those who live and work in the county earn less than those who live in the county and work outside the county

·         The structure of Shropshire’s economy has an impact - the county has a low level of industry and less highly paid jobs

·         Broadband is improving the situation as people can work all over the world without having to move

·         Shropshire has seen a growth in the number of small businesses

·         Falling unemployment rates in the county

·         The effect of the minimum wage had an impact and the next set of figures could be interesting

·         House Price Index – showed an increase particularly in Shrewsbury and in the south of the county

‘Your Environment’ Outcome Dashboard

·         Road safety – numbers killed or seriously injured – figure noted as higher than the national average.  Also greater proportion of slight injury accidents in the county partly due to the nature of the roads and the influx of motorcyclists riding from the West Midlands area to Wales

·         Issue with statistics here – the degree of ‘variance’ is important i.e. the proportion of the increase.

·         Turning off street lights not known to have an effect on the accident statistics.  Lights on main roads remained the same so therefore no impact – this to be monitored as part of the new reporting framework

·         Annual net number of new homes – query re those taking up new homes – local people or people moving in from elsewhere.

·         Keeping Shropshire’s streets clean – concerns re levels of cleanliness and the inspection regime – Chair of Environment and Services Scrutiny Committee agreed to investigate the matter further.

·         Percentage of household waste sent for reuse, recycling and composting – the impact of the food waste collection service would be interesting to monitor in future

·         Visitors to theatres, museums, leisure facilities, libraries – figures not dissimilar to those from the previous year

‘Your Life’ Outcome Dashboard

·         Number of referrals to Children’s Social Care consistently reducing – reflection of the investment and development of these services

·         Percentage of children with a second or subsequent Child Protection Plan within 2 years of previous one ceasing – figures here are affected by small numbers as tends to be one or two families creating a spike in the figures

·         Noted a sizeable reduction in the number of permanent adult admissions into residential/nursing care homes

‘Your Health’ Outcome Dashboard

·         Noted that percentage of older people still at home 91 days after hospital discharge showed a positive picture in line or better than national and regional trends

RESOLVED:

i)             That the key underlying and emerging issues in the report and appendices be noted; and

ii)            That any performance areas be identified for consideration in greater detail or referral to the appropriate Scrutiny Committee.