Shropshire Council

Carers register

What is the Carer Register and how will it be used?

As an unpaid adult carer  it can be difficult to know where to find information that is current and importantly, correct.

At Shropshire Carers we recognised we needed a mechanism for sharing important information to unpaid carers quickly and have developed a carer register which will hold carer names; contact details; preferred method of contact and the main condition of the person being cared for so that we can share information relevant to you, the carer, and in a way that suits you best.

By being part of the carers register you will receive:

A carers ID card

The carers identification card is a small, credit card sized card that lets other people know in an emergency that the person you care for relies on you. The card should always be carried with you, for example in your bag or wallet. This provides the reassurance that, in an emergency, there are backup plans in place for the person you care for, so they won’t be left without support.

Example of a carers ID card (front)

Example of a carers ID card (front)

Example of a carers ID card (back)

Example of a carers ID card (back)

Information to complete an emergency plan

Have you ever worried about what would happen if you suddenly could not be there for the person you support and care for? 

It's important for all carers to make contingency plans with the person they care for to use in circumstances where help from other people to deliver care may be required. Depending on the circumstances, this could be from family or friends or a care provider. 

A good, well thought out emergency plan will give you and the person you care for peace of mind, knowing that back up support can be put in place in case you need it. Creating an emergency plan that includes key aspects of your friend or family member’s health and care can make it easier for other people to step in if you’re not able to care for them.  

It's advisable for all carers to create an emergency plan with the person they care for to use in circumstances where help from other people to deliver care may be required. Depending on the circumstances, this could be from family or friends or a care provider.

To create an emergency plan that fits the needs of the person you care for, you'll need to consider:

  • Details of the name and address and any other contact details of the person you look after
  • Who you and the person you look after would like to be contacted in an emergency – this might include friends, family or professionals
  • Details of any ongoing routines they follow
  • Details of any medication the person you look after is taking
  • Details of any ongoing treatment they need
  • Details of any medical appointments they need to keep

The plan should be a live document that can be and is updated regularly, in a format that's easily shared with other people who will need to discuss the plan with the person you care for.

More information can be found at Carers UK Planning for Emergencies. This gives examples of different sources of support that can strengthen your plan, such as drawing on networks of community and family support and the technology that can be used to support someone you look after. 

To make an emergency plan, download a copy to complete.

An optional carer email course

A free email course to support you in your role as an unpaid carer: 

  • To ensure you are accessing fundamental services, so that you are getting the most help possible
  • How to create a network of people who can support you, so you never feel isolated
  • Guidance on emergency planning, so you are ready and prepared should something unexpected come up
  • How to stay up to date, so you are aware of any changes which may affect you

How to register

Carers can enrol on the register by completing our Carers Register form.

For carers who are unable to access the internet please contact the Shropshire Carers team on 01743 341995 and we will complete the form on your behalf while we are talking with you on the telephone.