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Decision details

Options on the Future Delivery of Customer Services in Shropshire

Decision Maker: Cabinet

Decision status: Recommendations Approved

Is Key decision?: Yes

Is subject to call in?: Yes


The Portfolio Holder for Finance, Resources and Support considered a report by the Director of Public Health on the options for the future delivery of Customer Services in Shropshire.




i)             That the report and the points raised on the “single front door” approach to Customer Services and the options for future delivery be considered.


ii)            That approval be granted to continue exploring the potential of commissioning a unified service across the public sector by working more closely with the CCG and other interested public sector partners.


iii)           That delegated authority be granted to the Director of Public Health, in consultation with the Portfolio Holder for Resources and Support, with input from Directors of Children’s Services and Adult Social Care, to make any further decisions on service delivery.


Publication date: 16/10/2015

Date of decision: 14/10/2015

Decided at meeting: 14/10/2015 - Cabinet

Effective from: 27/10/2015

Accompanying Documents:


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