Lead Member – Councillor Michael Wood – Portfolio Holder for Corporate Support

Report of the Director of Public Health

Contact: Rod Thomson       Tel: 01743 252003

                        RESOLVED:

i)             That approval be granted for a review of both the opening times and staffed hours input to larger Customer Service Points on a site by site basis with appropriate public and stakeholder consultation. The outcomes of consultation to be brought back to Cabinet for further consideration.    

ii)            That delegated authority be granted to the Director of Public Health, in consultation with the Portfolio Holder for Corporate Support, with input from the Director of Commissioning to make any further decisions on service delivery.

The Portfolio Holder for Corporate Support presented a report of the Head of Human Resources and Development. He explained that the changes would match business hours to a new level of demand for face to face transactions.                          

RESOLVED:

i)             That approval be granted for a review of both the opening times and staffed hours input to larger Customer Service Points on a site by site basis with appropriate public and stakeholder consultation. The outcomes of consultation to be brought back to Cabinet for further consideration.    

ii)            That delegated authority be granted to the Director of Public Health, in consultation with the Portfolio Holder for Corporate Support, with input from the Director of Commissioning to make any further decisions on service delivery.