Shropshire Council website

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Contact information

E-mail

customer.service@shropshire.gov.uk

Telephone

0345 678 9000

Postal Address

Shropshire Council
Shirehall
Abbey Foregate
Shrewsbury
Shropshire
SY2 6ND

Issue - meetings

Council Performance Report Quarter 1 2016/17

Meeting: 14/09/2016 - Performance Management Scrutiny Committee (Item 27)

27 Additional Information for Quarter 1 Performance Report 2016/17 pdf icon PDF 123 KB

Report of the Commissioning Support Manager attached, marked 6.

 

Contact: Tom Dodds           Tel: 01743 258518

Additional documents:

Minutes:

The Commissioning Support Managerwas in attendance and presented the report. 

 

Members considered the presentation and individual slides relating to:

 

·         Leisure Service Visitors

·         Library Service Visitors

·         Theatre Severn & Market Hall Visitors

·         Visits to Outdoor Recreation Centres

·         Visitor Attraction Visitors

·         Number of People Killed or Seriously Injured on Roads

·         Number of Young Claimants

·         Rate of Looked After Children

·         Rate of Children with a Child Protection Plan

·         Quarterly Volunteering Hours

·         Standards for Littering

·         Standards for Detritus

·         Houshold Recycling and Reuse Rates

·         Delayed Transfer – Number of Patients

·         Residential Admissions – Aged 65+

 

With reference to the consultation on Customer Service Points Opening Times Review, Members noted that the existing and proposed opening times for each of the individual locations, ie Shrewsbury, Ludlow, Oswestry, Market Drayton, Bridgnorth and Whitchurch were listed under each venue on the consultation pages on Shropshire Council’s website.

 

RESOLVED: That, the key underlying and emerging issues detailed in the report and appendices and the new way of online reporting from quarter 2 via the Performance Portal and the Commssioning Support Unit, be noted.


 

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