Lead Member – Councillor Michael Wood – Portfolio Holder for Corporate Support

Report of the Director of Place and Enterprise

Contact: George Candler   Tel: 01743 255003

RESOLVED:

i)             That the key underlying and emerging issues in the reports and appendices be considered; and

ii)            That the performance portal be reviewed and any performance areas for consideration in detail or reference to the appropriate Scrutiny Committee be identified.

The Portfolio Holder for Corporate Support presented the report from the Director of Place and Enterprise on the Council’s performance against its key outcomes for Quarter 3 2016/17 and drew particular attention to paragraph 10.2 of the report that detailed the key areas of continued performance improvements or stabilisation of performance. 

Responding to a Member’s concerns regarding the decreasing staffing numbers detailed in paragraph 9.2 of the report, the Leader commented that the figures were part of the agreed efficiency measures and had been taken into account in the Council’s budget calculations.  Improved staff working efficiency was also noted as a direct result of the Council’s ongoing I.T. improvements.  Referring to satisfaction rates with highways and transport, the Portfolio Holder for Corporate Support commented that service improvements should be welcomed whilst recognising that further improvements would continue to be made. 

RESOLVED:

i)             That the key underlying and emerging issues in the reports and appendices be considered; and

ii)            That the performance portal be reviewed and any performance areas for consideration in detail or reference to the appropriate Scrutiny Committee be identified.