Lead Member – Councillor Rob Macey – Portfolio Holder for Culture and Digital

Lead Officer – Sam Williams

RESOLVED:

That Cabinet:

1.     Reviewed and considered performance dashboard information alongside this exception report.

2.     Noted progress to date in achieving the outcomes of The Shropshire Plan (TSP) and comment as appropriate.

3.     Considered that the KPIs currently agreed remain the same for 2024/2025.

4.     The Portfolio Holders considered reviewing the targets for the agreed KPIs with the relevant Executive Director.

5.     Considered a new set of KPIs and deliverables aligned with the review of The Shropshire Plan.

The Portfolio Holder for Culture and Digital presented the report which showed progress to date and highlighted the improvements in recycling rates and temporary accommodation and 11 exceptions that had been raised.

Queries were raised regarding the targets for street lighting conversion, environmental permit inspections and EHCP backlogs. The Portfolio Holder for Highways confirmed that the streetlighting conversion project was due for completion by the end of June and that some lights were unsuitable for conversion; therefore meeting a target of 100% was not possible.  He also advised that the service was working to improve the environmental permit inspection rate. With regards to the EHCP targets, the Portfolio Holder for Children and Education advised that there was an action plan in place and that all partners had agreed to clear the backlog by December.

The Portfolio Holder for Finance, Corporate Resources and Communities highlighted that there were more indicators that were performing well than those which were not and that the council was transparent about the issues.

RESOLVED:

That Cabinet:

1.     Reviewed and considered performance dashboard information alongside this exception report.

2.     Noted progress to date in achieving the outcomes of The Shropshire Plan (TSP) and comment as appropriate.

3.     Considered that the KPIs currently agreed remain the same for 2024/2025.

4.     The Portfolio Holders considered reviewing the targets for the agreed KPIs with the relevant Executive Director.

5.     Considered a new set of KPIs and deliverables aligned with the review of The Shropshire Plan.

To scrutinise performance at quarter 4 and identify issues that may require further investigation by an overview and scrutiny committee.

REPORT TO FOLLOW

The Executive Director of Resources presented the report for members to review and consider performance dashboard information and identify any areas for future consideration. Members noted that this report would be taken to Cabinet on Wednesday.

Members asked questions on various indicators, such as the timeliness of educational health care plans, the response to freedom of information requests, the number of compliments and complaints, the environmental permit inspections, and the budget outturn versus budget.

It had been acknowledged that the council were not in the position they wanted to be but that improvements would need to be prioritised as it was not possible to increase resources to meet all targets at once. Members requested an update on environmental permit inspections and a target review on the next agenda.

Members also requested an update on the social care discharge fund. The Executive Director of Resources confirmed that this information would be provided as part of the outturn report, however a request was received for a copy of the information to be sent separately after the meeting.

RECOMMENDED:

That Members noted the report and passed on their gratitude to the finance team for their hard work.