Issue - meetings
Provider Services Redesign (in-house)
Meeting: 21/01/2026 - Cabinet (Item 113)
113 Provider Services Redesign (in-house) 
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Lead Member – Councillor Ruth Houghton, Portfolio Holder for Social Care
Lead Officer – Natalie McFall, Service Director – Care and Wellbeing
Additional documents:
Decision:
RESOLVED:
That Cabinet:
(i) agreed public consultation for 8 weeks on the future of Helena Lane Day Service, including the potential option to close the service. New admissions should be paused during the consultation period to avoid further impact.
(ii) agreed public consultation for 8 weeks on the potential transfer of the Aquamira day service to the Abbots Wood site.
(iii) endorsed public engagement for 8 weeks on the reprovision of the remaining InHouse Day Services Provision.
Following the period of consultation, final recommendations will be presented to Cabinet for determination.
Minutes:
The Portfolio Holder for Social Care introduced proposals for the redesign of in-house provider services, including consultation on the closure of specific day centres and a wider review of day service provision. Members noted that the consultation would include drop-in options, one-to-one discussions, and accessible communications for users and families. Equality and health impact assessments will be updated after consultation.
Concern was expressed for affected residents but members acknowledged the lack of statutory duty and financial viability.
The Portfolio Holder emphasised efforts to mitigate impacts by signposting users to alternative services and supporting community-based options, especially in Ludlow.
RESOLVED:
That Cabinet:
(i) agreed public consultation for 8 weeks on the future of Helena Lane Day Service, including the potential option to close the service. New admissions should be paused during the consultation period to avoid further impact.
(ii) agreed public consultation for 8 weeks on the potential transfer of the Aquamira day service to the Abbots Wood site.
(iii) endorsed public engagement for 8 weeks on the reprovision of the remaining InHouse Day Services Provision.
Following the period of consultation, final recommendations will be presented to Cabinet for determination.