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E-mail

customer.service@shropshire.gov.uk

Telephone

0345 678 9000

Postal Address

Shropshire Council
Shirehall
Abbey Foregate
Shrewsbury
Shropshire
SY2 6ND

Issue - meetings

Proposal to transfer Customer Services into ip&e

Meeting: 20/05/2015 - Cabinet (Item 8)

8 Future Delivery of Customer Services in Shropshire pdf icon PDF 57 KB

Lead Member – Mr Steve Charmley, Portfolio Holder for Business, ip&e, Culture and Commissioning (North).

 

Report of the Director of Public Health is attached, marked 7.

 

Contact – Dr Rod Thomson (01743 253934)

Decision:

(a)  That approval be given to the proposals set out in the report of the Director of Public Health which were to explore the commissioning options with the advantages and potential disadvantages for delivering the Customer Services function.

 

(b)  That delegated authority be given to the Director of Public Health, in consultation with the Portfolio Holder for Resources and Support, with input from Commissioning Directors, to make any further decisions around changes to service scope.

 

(c)  That a further report on the outcomes be submitted to Cabinet following completion of the required financial and due diligence work and any resulting proposal relating to a revised delivery model.

 

Minutes:

8.1       On behalf of the Portfolio Holder for Finance, Resources and Support, the Portfolio Holder for Regulatory Services, Housing and Commissioning (Central) presented a report by the Director of Public Health – copy attached to the signed minutes – on the future delivery of Customer Services in Shropshire.

 

8.2       RESOLVED:

(a)  That approval be given to the proposals set out in the report of the Director of Public Health which were to explore the commissioning options with the advantages and potential disadvantages for delivering the Customer Services function.

 

(b)  That delegated authority be given to the Director of Public Health, in consultation with the Portfolio Holder for Resources and Support, with input from Commissioning Directors, to make any further decisions around changes to service scope.

 

(c)  That a further report on the outcomes be submitted to Cabinet following completion of the required financial and due diligence work and any resulting proposal relating to a revised delivery model.

 


 

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