Agenda item
WSP Annual Report
To receive and scrutinise the annual report of WSP (attached).
Contact: Mark Barrow (Tel: 01743 258916)
Supporting documents:
- WSP Scrutiny Report 2018-19 typed 17.1.20_Final, item 6. PDF 2 MB
- Appendix 1 – KPI 1 Time Results Table, item 6. PDF 208 KB
- Appendix 2 – KPI 3 Quality (Invoices) Results Table, item 6. PDF 173 KB
- Appendix 3 – KPI 4 Project Feedback Analysis, item 6. PDF 540 KB
- Appendix 4 – KPI 5 Client Feedback Trend Analysis, item 6. PDF 523 KB
- Appendix 4 – KPI 5 Client Feedback Analysis - Scoring April - Sept 18, item 6. PDF 165 KB
- Appendix 4 – KPI 5 Client Feedback Analysis - Scoring October 2018 - March 19, item 6. PDF 108 KB
- Appendix 5 – Blank Client Feedback Form, item 6. PDF 233 KB
- Appendix 6 – Completed KPI 5 Client Feedback Forms, item 6. PDF 7 MB