Ways to contact us
Newsflash:
Christmas bin collections
Find out when your bin will be collected over Christmas and New Year 2024/2025.
Read moreOnline
Our website has a wide range of information about our services, and a number of ways for you to do things online. You can use our menu or our search bar to find what you need quickly at any time of day.
Normal contact centre opening hours
- Monday: 9am to 6pm
- Tuesday to Friday: 9am to 3pm
Shropshire Local hubs and mobile
Our hubs, mobile and customer service points give you access to lots of information and advice in one place. Trained staff are on hand to offer helpful and friendly guidance. Find your closest hub or customer service point and speak to a member of staff.
For out of hours social care emergencies that cannot wait with an acceptable level of risk until the next working day please call the Emergency Social Work Team on 0345 6789040.
Do it online
Find online services and do things at a time to suit you.
Social media
Find out more about which council services have social media accounts
The cost of calling 0345 numbers
Information around how much it costs to call an 0345 number
Need to talk to someone?
Find contact details for various council services.
Other useful contacts
Useful contact information for key council and partner services
How do I make a complaint?
If you a service has failed to meet the level of standard promised to you, please let us know