Shropshire Council website

This is the website of Shropshire Council

Contact information

E-mail

customer.service@shropshire.gov.uk

Telephone

0345 678 9000

Postal Address

Shropshire Council
Shirehall
Abbey Foregate
Shrewsbury
Shropshire
SY2 6ND

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Corporate complaints

If you are unhappy about a council service that does not have it's own complaint procedure, you can tell us about it now.

Make a complaint »

The corporate complaints procedure covers all aspects of complaints (apart from those relating to Children and Young People’s and Adult Social Care), where a service has failed to meet the standards or level of service promised to you.

The corporate complaints procedure cannot be used to revoke a decision made by the council about a legislative responsibility, for example a fixed penalty notice or planning permission. These issues should be pursued via the relevant appeals process.

Further information is attached to this page.

Last updated: 14 June 2016 Print this page

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