You can access council services in a variety of ways:
You can send us an email with your enquiry at any time.
|General enquiries:||0345 678 9000|
|Housing Benefit:||0345 678 9001|
|Council Tax:||0345 678 9002|
|Planning & building control:||0345 678 9004|
|Housing & social services:||0345 678 9005|
|Streets, roads & transport:||0345 678 9006|
|Bins & recycling:||0345 678 9007|
|Children’s services:||0345 678 9008|
|Concerns about a vulnerable adult or the welfare of a child:||0345 678 9021|
|Healthy Shropshire Helpline||0345 678 9025|
If you are calling from outside the UK you can phone: 0044 1743 251000
For Shropshire Council’s Out of Hours Social Care Emergency Duty Team, please call 0845 678 9040.
Normal opening hours
Monday to Friday: 8am to 6pm
Saturday 9am to 1pm
*Please note the Customer Contact Centre's Christmas opening hours
Customer service points
Our customer service points give you access to lots of information and advice in one place. Trained staff are on hand to offer helpful and friendly guidance.
Find your closest Customer Service Point.and speak to a member of staff.
The majority of services and main buildings will be closed on Monday 23rd December 2013 through to Wednesday 1st January 2014, with buildings reopening on Thursday 2nd January 2014. For more specific information please see the webpage of your local Customer Service Point.
Last updated: 03 December 2013 Print this page