Shropshire Council website

This is the website of Shropshire Council

Contact information



0345 678 9000

Postal Address

Shropshire Council
Abbey Foregate

Top tasks



How to contact us

Mobile Phone

You can access council services in a variety of ways, several are now available online through our self service pages.

If you wish to make a comment, compliment or complaint about a council service, please choose the appropriate option on our Feedback pages.

Self service

You can easily access or request a number of our services at


You can send us an online contact form with your enquiry at any time.


General enquiries: 0345 678 9000

Housing Benefit:
(opening hours are Monday and Thursday 8.45am  – 5pm and Tuesday, Wednesday and Friday 1pm – 5pm)

0345 678 9001
Council Tax:
(opening hours are Monday, Tuesday, Thursday and Friday 8.45am  – 5pm and Wednesday 1pm – 5pm)
0345 678 9002
Business Rates:
(opening hours are Monday, Tuesday, Thursday and Friday 8.45am  – 5pm and Wednesday 1pm – 5pm)
0345 678 9003
Planning & building control: 0345 678 9004
Housing: 0345 678 9005
Streets, roads & transport: 0345 678 9006
(this is also for out of hours service)
Bins & recycling: 0345 678 9007
Children’s services: 0345 678 9008
Concerns about a vulnerable adult or the welfare of a child: 0345 678 9021
Registrars 0345 678 9016
Adult social care 0345 678 9044
Elections 0345 678 9015

For our Out of Hours Social Care Emergency Duty Team, please call 0345 678 9040.

Normal opening hours

Monday to Friday: 8am to 6pm
Saturday 9am to 1pm

Customer service points

Our customer service points give you access to lots of information and advice in one place. Trained staff are on hand to offer helpful and friendly guidance.

Find your closest Customer Service Point and speak to a member of staff.


Last updated: 01 September 2017 Print this page

Back to top