Our web chat has been designed to help you navigate our website and to answer general queries relating to Shropshire Council.

Shropshire Council moderates all comments and reserves the right to block, refer as appropriate and/or not respond to any messages, which are considered to be inappropriate or for any other reason at the sole discretion of the council.

Privacy policy

Before you access our web chat can you please read Shropshire Councils Privacy Policy, you can find the policy here.

Our opening hours for web chat are:

• Monday: 9am to 3pm
• Tuesday to Friday: 9am to 3pm