Newsflash:
Customer Services web chat temporarily suspended
From 26 October, we have temporarily suspended the Customer Services department web chat whilst we train new staff to help us with our Covid response. We expect the web chat service to be available ag…
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Cookie Information
This site stores certain information as 'cookies' on your device in order to improve your website experience with Shropshire Council.
We also share information about your use of the site with analytics partners who may combine it with other information that you've provided to them or that they've collected from your use of their services.
Examples of things we use cookies for are:
- remember settings and information, so you don't have to keep re-entering them
- measure how you use the site so we can make sure it meets your needs
- optimise performance so the website is faster and more reliable
When you visit our website we also record your computer's internet protocol (IP) address to help us diagnose any problems with our computer network. Any information logged isn't given to any third party companies, and is kept solely for the reasons stated above. It's not linked to personally identifiable information so all visitors to our site remain anonymous.
Essential cookies
These cookies are deemed essential to the proper functioning of this website and by continuing to use this site you accept that they may be stored on your computer to help us deliver services. No personal information is contained in these cookies and they are used for the sole purpose of enabling processes used to provide content functions on this site.
| Name | Description | Expires |
|---|---|---|
| HAPSRV | Used to help optimise performance of our site. | When you close your browser |
| dissmissservicenewsflash | Allows you to hide a newflash once you have read it. | When you close your browser |
| dissmissnewsflash | Allows you to hide a newflash once you have read it. | When you close your browser |
| voted_(number) | We use this to prevent people from voting on a quick survey more than once | On year |
If you're happy with us collecting this data, please click the "accept" button to remove the prompts.
You can opt out anytime by revisiting this page to update your settings.
Geolocation
We use geolocation to provide you with details of services close to you, such as your nearest car park, library or recycling centre. No personal information is stored and the cookie expires when you close your browser window.
| Name | Description | Expires |
|---|---|---|
| scGeoLocv2 | Stores basic address information of your provided location, including a 'friendly name'. | When you close your browser |
| scGeoPosv2 | Stores the latitude and longitude coordinates of your provided location. | When you close your browser |
Analytics
Google Analytics tracking uses cookies in order to provide meaningful reports about site visitors. However, Google Analytics cookies don't collect personal data about visitors. The following cookies are set by Google Analytics (taken from Google).
| Name | Description | Expires |
|---|---|---|
| __utma | Used to determine unique visitors | Two years |
| __utmb | Used to establish and continue a user session | 30 minutes |
| __utmc | This cookie is no longer used by the ga.js tracking code to determine session status | Not set |
| _utmz | Used to store the type of referral used to reach the site | Six months |
Site Improve
SiteImprove is a third party system which helps us to improve our web services to you, providing information on various website monitoring metrics such as Search Engine Optimisation(SEO), content quality, accessibility and website response times.
Siteimprove uses the following cookies:
|
Name |
Expires |
Purpose |
Company |
|---|---|---|---|
|
__d_hsutk |
30 minutes |
Functionality |
Siteimprove |
|
__hssc |
30 minutes |
Functionality |
Siteimprove |
|
__hssrc |
Session |
Functionality |
Siteimprove |
|
__hstc |
2 years |
Analytics |
Siteimprove |
|
AWSELB |
Session |
Analytics |
Siteimprove |
|
DFTT_END_USER_PREV_BOOTSTRAPPED |
2 years |
Analytics |
Siteimprove |
|
nmstat |
2 years |
Analytics |
Siteimprove |
|
nmstat |
Session |
Analytics |
Siteimprove |
|
siteimproveses |
Session |
Analytics |
Siteimprove |
|
siutm |
3 months |
Analytics |
Siteimprove |
|
sz-feedback-should-hide |
Session |
Analytics |
Siteimprove |
|
UaaSSecurity |
Session |
Analytics |
Siteimprove |
|
WAWebSiteSID |
Session |
Functionality |
Siteimprove |
|
WAWebSiteSID |
Session |
Functionality |
Siteimprove |