Introduction

Shropshire Council provides day opportunities across 8 countywide locations. We provide a variety of activities for individuals from arts and crafts, quizzes, exercise, equipment, gardening, cooking, baking, music; to computers, welding, woodwork and farming, whilst supporting and promoting independence and supporting life skills.

As part of Shropshire Councils transformation programme, we're seeking the views of the people who attend the services, families, friends, staff and our stakeholders to provide their feedback through an online survey. The purpose is to gather the views of as many people in Shropshire as possible.

The informal survey seeks feedback on individuals' experiences with Day opportunities. It includes questions on the specific centres attended, the services used and the frequency of participation. Quality statements used by the CQC are also included. The quality statements show how services and providers need to work together to plan and deliver high quality care.

Please help us in understanding what these services mean to you and what you like to see in the future.

An Easy Read survey is available here

A staff survey is also available. This will be shared directly with staff members delivering Day Opportunities in Shropshire.

If you represent a local organisation, please use the email address to share any wider feedback concerning Day Opportunities services in Shropshire Council area.

You may also provide feedback via our email and postal options:

Email: TellUs@shropshire.gov.uk
Post: Tell Us, Feedback and Insight Team, Shropshire Council, PO Box 4826, Shrewsbury, SY1 9LJ.

We will provide other versions of questions on request such as large print. An easy read version of the survey is attached below.

If you would like the survey in an alternative format, please use the email below to request a copy or telephone Shropshire Council’s Customer Services on 0345 678 9000 and explain any support you need to allow you to respond.

What happens at the end of the engagement period?

Following the survey, the feedback received will be analysed and used to inform a report. This will be shared with Shropshire Council’s Adult Services, People Directorate to inform its work and with those involved in Shropshire Council’s current transformation programme.