Shropshire Council

Parent information needs survey 2025

  • Period: 27 January 2025 - 28 February 2025
  • Status: Open
  • Audiences: Everyone
  • Topics: Children's services, Family services
  • Type: Public

Shropshire’s Family Information Service (FIS) provides free information, advice and support to families of children and young people aged 0-19 years old. It has been running in Shropshire for 24 years.

The FIS is always keen to make sure the information it provides, and the way in which it is provided, meets the ever-changing needs of families in Shropshire.

We would like to know more about what information you may want now or what you think would be useful in the future. This will help us to provide that information to you.

Have your say by clicking on the 'How to get involved' tab.

The survey will close on 28th February 2025.

Following the survey, the feedback received will be analysed and used to inform a report. This will be shared with Shropshire Council’s People Directorate to inform its work and it will also be used to help inform Shropshire Council’s current programme of transformation.

 

Have your say on the Shropshire Family Information Service by completing a short survey.

Go to the survey »

You may also provide feedback via our email and postal options:

Email: TellUs@shropshire.gov.uk
Post: Tell Us, Feedback and Insight Team, Shropshire Council, PO Box 4826, Shrewsbury, SY1 9LJ.

We can provide other versions of survey questions on request such as large print. If you would like the survey in an alternative format, please use the email above to request a copy or telephone Shropshire Council’s Customer Services on 0345 678 9077 and explain any support you need to allow you to respond.

Data protection

Information collected in our surveys will only be used by us (Shropshire Council) to inform the immediate and future provision of our services. The information you provide will be kept confidential in accordance with our Privacy Policy. It will not be shared outside of Shropshire Council. Information collected via our online surveys (hosted on the Surveymonkey website) will be stored on SurveyMonkey’s servers in the United States of America and SurveyMonkey gives an undertaking never to disclose the survey questions or your responses to others without permission.