Ellesmere access point
-
- Trimpley Street, Ellesmere, Shropshire, SY12 0AE
- 0345 678 9000
- customer.service@shropshire.gov.uk
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| Opens | Closes | |
|---|---|---|
| Monday | Closed | |
| Tuesday | 9:00 - | 17:00 |
| Wednesday | Closed | |
| Thursday | Closed | |
| Friday | 9:00 - | 17:00 |
| Saturday | 09:00 - | 13:30 |
| Sunday | Closed |
We're working in partnership with Bethphage at Our Space so that our customers can access a range of council services. The office provides access to Shropshire Council’s customer service centre via a free-to-use phone link. Staff from Bethphage are on hand to provide assistance to customers to use the phone link. Customers can report issues, make payments or applications and access the services they need, but please remember that they are not Shropshire Council staff and have no direct access to the council’s systems or services. Please note you wont be able to access council services outside the opening hours shown above.
Services available
We provide a variety of services, some of which can be accessed online using the links below, you may save yourself a visit to our office. You can also report things and make payments to us for certain services using the free to use phone link.
Take a look at our 'Get involved' pages to have your say on current consultations.
Examples of what you can access online include:
- Blue badge applications
- Applying for concessionary travel (if you haven’t recently moved address and you’re registered to pay council tax at your current address)
- Making bookings for registrar appointments
- Reporting highways issue and faults
Here are some links where you can look for help and information on services:
- Council tax support
- Housing benefit applications
- Housing Options Team for homelessness queries
- Reporting missed waste collections
- Issuing and renewing parking permits
You'll be able to access other services via a free telephone link in the customer access point, including:
- Adult social care
- Blue badges
- Business rates
- Children's social care
- Council tax (revenues)
- Housing Options
- Just Credit Union
- Housing benefit and council tax support
- Welfare Support Team
- General enquiries
- Planning
- Shropshire Homepoint
Contact
For Shropshire Council
Customer Services
customerfirst@shropshire.gov.uk
0345 678 9000
Our Space Community Hub and Library
Trimpley Street
Ellesmere
SY12 0AE